CONTEXT The company cooperates with customers who have open IT systems.
TASK
Creating functionalities that help the user integrate the product ordering process with the IT systems of selected customers.
EXAMPLE USE OF GRAVITY
The process of automatically retrieving a customer order. We assume that the customer’s IT system places the order file in a specific location unique to each business partner. These locations are continuously scanned by GRAVITY. When an order file is detected, it is added by GRAVITY to the ERP system using the WEB SERVICE functionality of the ERP system (the CALL WEB SERVICE operator). The above example only makes sense in the context of an ERP system that provides WEB SERVICE functionality.
The retrieved order file is moved to a different location (downloaded orders).
EXAMPLE USE OF GRAVITY
An automatic action to inform the customer about an automatically retrieved or manually entered order. The action is based on a database notification trigger. An email notification about the start of order processing is sent to the business partner’s email address (the OUTPUT POST operator).
EXAMPLE USE OF GRAVITY
An automatic action to inform the customer about a change in the order status (for example, sent for fulfillment). The action is based on a database notification trigger. An email notification about the change in order status is sent to the business partner’s email address (the OUTPUT POST operator). In addition to the notification, a file containing the customer’s order line items is sent.
